Front Desk Office,nnLocation: Al KhuwairnnWe are seeking a professional and friendly Front Desk Officer to join our team. The ideal candidate will possess excellent customer service skills and the ability to multitask in a fast-paced environment.nnKey Responsibilities:nGreet and welcome guests upon arrival with a warm and friendly demeanor.nAnswer and manage phone calls promptly, addressing inquiries and providing information about hotel services, availability, and pricing.nHandle guest check-ins and check-outs efficiently using IDS Software.nProcess reservations through various booking engines (e.g., Booking.com, Expedia, etc.), ensuring accuracy and attention to detail.nAssist guests with any special requests or concerns to ensure a pleasant stay.nMaintain a professional and organized front desk area.nCoordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly.nHandle payment transactions, room charges, and other financial processes securely and accurately.nnRequirements:nPrevious experience in front desk or customer service in the hospitality industry is preferred.nKnowledge of IDS software is a must.nFamiliarity with online booking engines and property management systems.nStrong verbal and written communication skills in English.nAbility to work in a team-oriented environment.nExcellent organizational and time management skills.nProficiency in Microsoft Office and other office software.nnHow to Apply:nPlease send your resume and cover letter to [email protected]