Job Description
We are Makan delivering premier office space, co-working, virtual offices, and more in a prime location in Bensashor street. Our mission is to provide an office environment that inspires startups, independent professionals, non-profits, and artists to get more done. We are proud of our local community from local and international companies, so we provide a place for organizers to accomplish great things. We achieve all of this with the hospitality mindset.
Makan is actively seeking a friendly, analytical, and detail-oriented person to be the face of Makan in the role of Coworking space supervisor . You will help us grow the client base by creating a great member experience while executing sales and operational tasks with excellence. This is your opportunity to take ownership and responsibility of a mission-driven business with the complete support and experience of the owners. There is a lot of growth opportunity in this position.
Responsibilities
Create afriendly environment to facilitate high member satisfaction.
Promote Makan’s values.
Foster a sense of inclusivity where fresh ideas are welcome.
Be knowledgeable about Makan’s membership contracts and guidelines, as well as local laws that manage the work environment. Explain these policies to members, as necessary.
Oversee new member onboarding and membermoves out of the space.
Manage to the allotted budget.
Present our clients professionally.
With the owners, be responsible for setting and achieving sales objectives, occupancy rates, and pricing.
Conduct tours for prospective members.
Help advertising and generate public interest in Makan.
Maintain a positive relationship with all stakeholders.
Manage all building operationsto the satisfaction of members.
Insure smooth operation and availability of key facilities assets like theWi-Fi network, kitchen, printers/copiers.
Keep members aware of facilities issues that may impact them.
Utilizea variety of coworking softwareapplications to manage the space and membership.
Make recommendations to the owners about new features or perks that will entice members.
Ensure cleaning is conducted to spec.
Job Requirements
University degree or equivalent.
A minimum of 2 years’ experience with increasing responsibility in either a sales or customer service role
Technically capable. Able to understand and work with the basic of hardware and software applications that our space depends on.
Experience managing corporate social media campaigns.
Experience with written content generation in a business environment and basic graphic design skills are a plus.
Excellent in English (Oral & written).
High-level ethics, empathy, and dependability
How To Apply
[email protected]