We are hiring a ‘Senior Technical Support Engineer and pre-sale’ to provide enterprise level assistance to our clients. It will diagnose and troubleshoot software and hardware problems. Your responsibilities will include resolving customer issues, configuring operating systems, and using remote desktop connections to provide immediate support,
Job Description and Requirements
• A bachelor's degree in computer Engineering or related technology field.
• 3 years and more of relevant experience in a customer focused position involving technical knowledge of a company' s products and services.
. Manual driving license
• Experience in working and maintenance Time attendance, walk-through and x-ray, Cameras and access control devices.
• Experience in installation, connection and operation of devices
• Coordination for Regular visits for customers and write job order.
• Professional written and interpersonal skills are essential when communicating with customers and clients.
• Ability to prioritize and manage several milestones and projects efficiently.
• Extensive experience working with different operating systems.
• Ability to delight customers, contribution to team customer satisfaction goals.
• Strong ownership of customer issues.
You can Apply us by send your السيرة الذاتية (CV) with writing Senior Technical Support Engineer and pre-sale in the subject of the e-mail to: [email protected]